The Future of KZA - with Guest Cathy McDowell, BSN, MBA
In the pilot episode of Inside the Practice, we sit down with Cathy McDowell, President and CEO of KZA, to explore where KZA has been—and where it’s headed next. With more than 40 years of history supporting independent physician practices, KZA is entering its next chapter with a renewed commitment to helping practices remain financially strong, operationally sound, and focused on patient care.
Cathy shares her vision for the future of KZA, including the evolution of education, data-driven insights, and practical tools that help practices navigate constant change. From leadership lessons and culture to the common traits of high-performing practices, this conversation pulls back the curtain on what truly makes medical practices thrive.
Whether you’re a physician, administrator, or practice leader, this episode sets the foundation for the conversations to come—and offers a clear reminder that good medicine and good business don’t have to be at odds.
Creators and Guests
Host
Matthew Shortt
Matthew Shortt is a respected healthcare leader with extensive experience in musculoskeletal care, clinical operations, and organizational leadership. He has over a decade of clinical practice in orthopedics, including founding and managing a successful private orthopedic practice in Blacksburg, VA. Throughout his career, Matthew has also served as a clinical preceptor and lecturer for multiple physician assistant programs, mentoring future healthcare providers.
Host
Olivia Wolf
Olivia J. Wolf, MBA, CPC, is a seasoned healthcare executive with more than 25 years of experience across medical coding, revenue cycle, clinical operations, practice administration, and business development.
Guest
Cathy McDowell
Cathy brings an impressive 29 years of healthcare experience to the helm. Her journey began as a registered nurse, evolving into a seasoned administrative leader with a remarkable 16-year tenure in hospital administration and Service Line leadership.
